Legal notice
By placing an order with YCEE Clothing, you agree to the following:
1. Agreement to Contact Us First
You agree to contact us via our contact page to resolve any issue before initiating a chargeback or dispute with your bank or payment provider.
2. Valid Reasons for Chargebacks
Chargebacks should only be filed for legitimate unauthorized transactions.
By completing a purchase, you acknowledge that the transaction is authorized and that you are the cardholder or have permission to use the payment method.
3. Disputes on Custom Orders
All custom and personalized items are final sale.
Filing a chargeback for:
- Correctly delivered items
- Orders made with accurate customization details
- Orders where proof of delivery exists
will be considered a fraudulent dispute.
4. Evidence Submission
In the event of a chargeback, we reserve the right to submit the following evidence to your bank or payment provider:
- Order confirmation and receipt
- Shipping confirmation and tracking details
- Proof of delivery
- Customer communication records
- Customization details submitted at checkout
- IP address and transaction verification data
5. Fraud Prevention
We actively monitor for fraudulent transactions. Orders flagged as high-risk may be:
- Cancelled
- Refunded before shipment
- Reported to payment processors
6. Right to Refuse Future Service
Customers who initiate unjustified chargebacks may be permanently banned from purchasing from YCEE Clothing.
7. Legal Action
We reserve the right to pursue legal action in cases of intentional fraud or abuse of the chargeback system.
